Shipping Policy

Shipping Policy

At luckneo, we are committed to providing a reliable and smooth shopping experience for every customer.

Order Processing Time

All orders are processed within 3-7 business days after payment confirmation.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Time

Standard shipping usually takes approximately 10-20 business days after processing.

Please note that delivery times may vary depending on your location, customs procedures, weather conditions, and carrier delays.

Tracking Your Order

Once your order has shipped, tracking information will be provided by email.

You can use the tracking number to follow your package delivery status.

Shipping Address

Please ensure that your shipping address is accurate before completing your purchase.

We are unable to guarantee changes to shipping information after an order has been processed.

International Shipping

We currently provide shipping services to customers worldwide.

International orders may be subject to customs clearance procedures depending on the destination country.

Contact Us

If you have any questions regarding your order or shipment, please contact us:

Email:
service@luckneo.com

Company Information:

luckneo is a brand owned and operated by SUNLINK TRADE INC.

SUNLINK TRADE INC

EIN: 41-3425876

828 LANE ALLEN ROAD STE 219
LEXINGTON, KY 40504
United States